Federal Competition & Consumer Protection Commission

Author name: fccpc

Siji Omole

All thanks to the authorities of the FCCPC for resolving a disputed payment of #25,000.00 into the Ikeja Electric postpaid account which was never confirmed before filing the complaints. The issue has been settled and token worth my remaining balance generated for the prepaid account. I am most grateful.

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Doherty Oloketuyi

I wish to appreciate FCCPC for promptly responding to my complaints which I lodged last week on the failure of MOJEC – Meter Asset Management Company – (a vendor for EKEDC) to fulfill its obligations to install pre-paid meter in my residence after paying the appropriate fees. Due to your prompt intervention, I hereby report

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Adeshola Taiwo

I filed a claim against Airtel Nigeria over illegal Airtime deductions. I couldn’t believe that I couldn’t ever be attended to or get my airtime back. Thanks to consumer protection agency. I got my airtime and even got an apology call from Airtel. Special thanks to the DG Babatunde Irukera. Federal Competition and Consumer Protection

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Monsurah Hamzat

I cannot contain my joy as I receive a resolution on our outrageous billing and high outstanding bill that we suffered from EkoDisco. We had to stop our billing when we became fed up with the cheating and constant harrassment from the Marketer. I reported to FCCPC on October 28th and the resolution came on

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Ben-collins Ndinojuo

I bought a phone with a 12 months warranty, after a few months of use phone malfunctioned and shutdown, refused to power back on. Jumia claimed the phone had no warranty. Within a few weeks of contacting FCCPC, i received my full refund from Jumia on the same phone that had no warranty. The phone

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IMPORTANT CONSIDERATIONS IN PURCHASE OR USE OF SMART PRODUCTS.

Security: A smart product should be sufficiently secure by limiting access to only personalized username/passwords and/or/further enhanced multiple level authentication, including fingerprints/iris checks on keypad swipes and other methods. S.17(t). Sustainability (Power): Battery life and power management system should be effective and ensure longer service after charging and rapid charging when power is depleted. S.122 & 131.

IMPORTANT CONSIDERATIONS IN PURCHASE OR USE OF SMART PRODUCTS. Read More »

#NO TO PLASTIC POLLUTION

Separate plastic waste from organic waste for easy disposal. Do not dump pet bottles, polythene bags and take-out containers into rivers, drainages or water ways, they are harmful to the environment. Recycle plastic waste to protect the environment. Deliver plastic waste to recyclers. Become mindful of your daily habit. Make choices of environmentally safe consumption.

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Federal Competition & Consumer Protection Commission

Contact Us

Get in Touch

Address: 23 Jimmy Carter Street, Asokoro, Abuja.
Phone: 0805 600 2020, 0805 600 3030
Email: contact@fccpc.gov.ng

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