Testimonials
A special thank you to you and your team for your intervention in the case between me and a vendor who had refused to replace an item. I had almost given up but went ahead to send a DM to you and you responded swiftly and justice was served. Thank you thank you and thank
I complained about excessive Electricity Bill at the FCCPC forum held in Benin City in November last year and since then have been following up. Two days ago, I received a mail from the concerned Operator that the excessive bills have been reconciled and would be reflected in my next Bill statement. I sincerely appreciate
I wish to express my appreciation to the commission for helping me recover my #300,000 from a merchant that sold me a fake television set and refused to give a refund until the commission stepped in. Anyanwu Camillus C., the head of the Surveillance & Enforcement Department mounted sufficient pressure until the vendor succumbed and
I want to say a big thank you to the FCCPC for being such an effective agency,I had an issue with an online vendor,though it took them some time but I’m glad to announce I have been given justice for my rights .This means they are able to solve all consumer problems both online and
Dear FCCPC, Good Afternoon. Thank you for your unending and unwavering support to get my refund back from a stressful and fraudulent vendor. Keep up the good work! Warm regards, Oyedeji
It is compelling on me to leave a testimonial of this kind, as to the ebullient approach and efficient, effective, effectual and impactful place of the commission on the two complaints I have registered with it. Where it seemed the service providers had thrown me under the bus and made themselves unreachable for engagement, they
I am happy to report that the issue with the estimated billing I reported sometimes ago in relation to Ikeja Electric has been resolved and our apartment has now been provided with a prepaid meter. Thank you very
I must commend the FCCPC team for the swift and prompt service delivery. I was deeply skeptical about the unnecessary bureaucracy that characterized most government agencies; but FCCPC proved me wrong when I filed a complaint against a big FINTECH company. FCCPC team made sure that the issues were resolved amicably between both parties and
The case was resolved and I got refund of N10,900 only paid to my EEDC wallet. thank
My issue was resolved timeously.
I hereby express profound appreciation to the FCCPC especially Mrs Rosemary Adedeji and her team for their diligent efforts in getting Star Plus Battery Metal Ltd, Abuja Office to replace the two Tubular batteries which exploded in January this year less than two months after purchase directly from them. The batteries have 24 months warranty
Timely intervention in the matter help to resolve it. Thanks a
Thank you for fighting for people without
Thank you so much FCCPC for helping keep away these bullies called Companies, constantly trying to swindle unsuspecting Nigerians. I am extremely appreciative of the way you came in and handled Flutterwave (Barter); and ensured I got my money back in full. Now I know that I can constantly depend on you to fight for
I want to thank the FCCPC for assisting in getting my refund from Arik Air. I was concerned that it would take longer than it took the FCCPC to get the refund given the antics of Arik Air but the FCCPC was prompt in resolving the issues. One area the FCCPC do need to improve
Thank You for your help in resolving this issue with Jumia
Hello. Sometime last year, I came across a post on Facebook by a friend, narrating how an App helped in recovering his money from a Lebanese company that charged him for repairing an item he bought from their shop, that was still under warranty. It sounded so strange to me, but I decided to download
I reported a poor customer service delivery by Eko electric and it was swiftly looked into and my outstanding adjusted. This is an awesome platform for consumers. Thank you
I have been getting calls from MTN since my complaint was acted upon. They admitted FCCPC contacted them for fast resolution. Although I am yet to be refunded, (due to obvious bereaucratic bottlenecks), alternative means of recouping my money was suggested, and we both agreed to the terms. I believe your input facilitated quick resolution,
From the depth of my heart, I wish to appreciate the Consumer Protection Commission (CPC) for her prompt response as well as intervention in what will have led to legal action between myself and Konga. Yes, there are so many people who do not believe that there are still any government organ in Nigeria that
