- Security: A smart product should be sufficiently secure by limiting access to only personalized username/passwords and/or/further enhanced multiple level authentication, including fingerprints/iris checks on keypad swipes and other methods. S.17(t).
- Sustainability (Power): Battery life and power management system should be effective and ensure longer service after charging and rapid charging when power is depleted. S.122 & 131.
- Support (After-sales): Products should be durable. In addition, warranty policies, technical support and availability of replacement parts are vital. S. 122, 133 & 145
- Safety: Smart products many times have certain applicable safety standards. Ensure products comply with or surpass prevailing standard for safety. 5.18