Federal Competition & Consumer Protection Commission
When we go to do our shopping, we are usually faced with the problem of what to choose or select from among the numerous variety of products available. Now, this may not readily be easy because these products are all trying to outdo each other in claiming to be either the most suitable, best, cheapest […]
GUIDELINES FOR PURCHASING GOODS & SERVICES. Read More »
QUALITY IS JOB #1 AS A SERVICE OR PRODUCT PROVIDER YOU HAVE THE RESPONSIBILITY TO OFFER QUALITY PRODUCT/SERVICE TO CONSUMER. Be a proactive business/undertaking, listen to consumer complaints and attend to them promptly. Always engage consumer when the need arises. Make terms and conditions and conditions clear, not ambiguous. Let your return policy be consumer
BUSINESS GUIDANCE – THE CONSUMER IS KING!!! Read More »
Make sure terms and conditions are legible, clear, and concise, without jargons and include privacy policy. Make sure terms and conditions are hyperlinked in prominent parts of the website. Make proper disclosures on product, price, promotion, position etc. Make sure all disclosures are known before payment. Make sure you have consumer complaint redress mechanism that
BUSINESS GUIDANCE ON E-COMMERCE Read More »
Babatunde Irukera, Executive Vice Chairman/CEO, FCCPC, today, led the Commission’s team on a visit to the DG, Nigerian Civil Aviation Authority (NCAA), Capt. Musa Shuaibu Nuhu, in Abuja.Both chief executives held high-level discussions on competition and consumer protection issues in the aviation industry.Irukera said during the meeting that the two agencies must hold domestic airlines
REMARKS BY HIS EXCELLENCY, PROF. YEMI OSINBAJO, SAN, GCON, VICE PRESIDENT, THE FEDERAL REPUBLIC OF NIGERIA, AT THE LAUNCH OF THE PATIENT’S BILL OF RIGHTS AT THE BANQUET HALL, STATE HOUSE, ABUJA, ON TUESDAY, JULY 31, 2018. PROTOCOLS I am pleased to be part of this epochal event, the launching of Nigeria’s Patient Bill of Rights. This
“Welcome Address by the Director General of the Federal Competition and Consumer Protection Commission, Mr. Babatunde Irukera “Patients’ Bill of Rights: Empowering the Consumer” At the Launch of the Patients’ Bill of Rights Banquet Hall, State House” Good morning Your Excellency, the Vice President of the Federal Republic of Nigeria, Honourable Ministers, Distinguished Senators, fellow
Speech of the Director General FCCPC Mr Babatunde Irukera at the Launch of the PBoR Read More »
Mr. Mumuni received the award on behalf of MMA2 during the 25th edition of LAAC’s Annual Conference and Awards held at Sheraton Hotel, Lagos on Wednesday, 28th July, 2021.
The attention of the Commission has been drawn to the report from the Office of the Secretary to the Government of the Federation, Special Services, which indicated that the United Kingdom’s Office for Product Safety and Standards (OPSS), on 16th March, 2021, warned that Kemei Hair Clippers, Model: KM-809A, with ASIN numbers: B07FY141WFC, supplied with
Papers presented at the workshop included Rights & Responsibilities of Consumers of GM Foods, Regulatory Framework for Biotechnology in Nigeria, Biosafety Global Practice, Safety of Genetically Modified Foods, GMOs: Who is Qualified to Seek Redress?, Establishing Consumer Trust for GM Foods, and GMOs in the Media.
The Federal Competition and Consumer Protection Commission (“Commission”) in exercise of the powers conferred upon the Commission by Sections 17(k); 18(1)(h); 18(3)(a); 163, Part VIII and Part IX of the Federal Competition and Consumer Protection Act, 2018 (FCCPA), intends to make Regulations and Guidelines with respect to its mandate under the FCCPA. As part of
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The FCCPC is conducting a study on the gap between displayed prices and checkout charges across the retail sector in Nigeria. Your input will help identify the scale of the issue and guide measures to strengthen pricing transparency and consumer protection.
Please take a few minutes to complete the survey:
Your responses are confidential and used strictly for research. Kindly share with others to support wider participation. Thank you.
