Consumer Rights Violation: FCCPC cautions Air Peace against obstructing inquiry
Click to download >>CLICK HERE<< Sunday, December 8, 2024: The Federal Competition and Consumer Protection Commission (FCCPC) notes, with consternation, the latest outburst by Air Peace in what seems a series of ploys calculated to both obfuscate the issues and distract the Commission from the ongoing inquiry into alleged exploitative…
FCCPC Refutes False Story Attributed to the Commission Regarding Air Peace
Click to download >>CLICK HERE<< Thursday, December 5, 2024: The Federal Competition and Consumer Protection Commission (FCCPC) categorically refutes a story entitled "FG not investigating Air Peace – FCCPC” making the rounds on some media platforms, particularly online, which has been falsely attributed to the Commission. The referenced story, which…
FCCPC engages GTBank, MTN and Air Peace over possible violations
Click to download >>CLICK HERE<< FCCPC engages GT Bank, MTN and Air Peace over possible violations Sunday, December 1, 2024: The Federal Competition and Consumer Protection Commission (FCCPC) has launched a major inquiry into widespread consumer complaints against leading players in the banking, telecommunications, and aviation sectors. The inquisitions, which…
“OBSOLETE METERS”: VIOLATION OF CONSUMERS RIGHTS WILL HAVE STIFF CONSEQUENCES
Click to download >>CLICK HERE<< Pursuant to Sections 17(j), (l) (s), 116 (2), 124, 125, 138 and 155 of the Federal Competition and Consumer Protection Act (FCCPA) 2018 Wednesday, November 13, 2024: The Federal Competition and Consumer Protection Commission (FCCPC) notes with concern recent rumours that its directive to Ikeja…
FCCPC Tasks DisCos on Band Migration, Metering
Click to download >>CLICK HERE Orders Ikeja, Eko DisCos to halt Unistar Meter Installation The Federal Competition and Consumer Protection Commission (FCCPC) on Tuesday urged electric distribution companies (DISCOs) to carry energy consumers along before classifying them into bands and also adhere strictly toindustry regulations on billing unmetered consumers. The call was made by FCCPC’s Executive Vice Chairman and Chief Executive Officer, Mr. Tunji Bello, at a stakeholders’meeting held at the FCCPC headquarters in Abuja which was attended by representatives from the Nigerian Electricity Regulatory Commission (NERC), the Nigerian Electricity Management Services Agency (NEMSA), various electricity distribution…
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Ayo Olowonihi
I hereby express profound appreciation to the FCCPC especially Mrs Rosemary Adedeji and her team for their diligent efforts in getting Star Plus Battery Metal Ltd, Abuja Office to replace the two Tubular batteries which exploded in January this year less than two months after purchase directly from them. The batteries have 24 months warranty and I promptly reported the explosion to the Company and demanded replacement. The process was tortuous with the Manager of Star Plus Battery doing everything possible to evade responsibility even as spelt out by his company's policy on warranty.Upon my complaint to the FCCPC, a…
Nneka Egwuatu
A special thank you to you and your team for your intervention in the case between me and a vendor who had refused to replace an item. I had almost given up but went ahead to send a DM to you and you responded swiftly and justice was served. Thank you thank you and thank you all. You have done well. I have renewed faith in the justice system of our Nation. God bless.
Emomine Amagre
I complained about excessive Electricity Bill at the FCCPC forum held in Benin City in November last year and since then have been following up. Two days ago, I received a mail from the concerned Operator that the excessive bills have been reconciled and would be reflected in my next Bill statement. I sincerely appreciate the FCCPC and just wish that every other Regulator in Nigeria does as good as them. Well done to the FCCPC. Emomine Amagre, Benin City.
kolade ige
I wish to express my appreciation to the commission for helping me recover my #300,000 from a merchant that sold me a fake television set and refused to give a refund until the commission stepped in. Anyanwu Camillus C., the head of the Surveillance & Enforcement Department mounted sufficient pressure until the vendor succumbed and gave me the refund I prayed for. Initially, I was doubtful but this victory has restored my confidence in the workability of public services in Nigeria. Thank you.
Elizabeth Olufayode
I want to say a big thank you to the FCCPC for being such an effective agency,I had an issue with an online vendor,though it took them some time but I’m glad to announce I have been given justice for my rights .This means they are able to solve all consumer problems both online and offline ! More grease to your elbow ! Much thanks for your time and help .
Oyedeji Oyewole
Dear FCCPC, Good Afternoon. Thank you for your unending and unwavering support to get my refund back from a stressful and fraudulent vendor. Keep up the good work! Warm regards, Oyedeji Oyewole
Joy Nnamdi
Thank you so much FCCPC for helping keep away these bullies called Companies, constantly trying to swindle unsuspecting Nigerians. I am extremely appreciative of the way you came in and handled Flutterwave (Barter); and ensured I got my money back in full. Now I know that I can constantly depend on you to fight for me. Thank you again and again.
Chibuzo Udolisa
It is compelling on me to leave a testimonial of this kind, as to the ebullient approach and efficient, effective, effectual and impactful place of the commission on the two complaints I have registered with it. Where it seemed the service providers had thrown me under the bus and made themselves unreachable for engagement, they got back and suck up to it, after my approaching this commission. On both occasions, the results were satisfactory to me in the end.
