Federal Competition & Consumer Protection Commission

Federal Competition & Consumer Protection Commission

Federal Competition & Consumer Protection Commission

August 24, 2021

Tobechukwu Odili

I want to thank the FCCPC for assisting in getting my refund from Arik Air. I was concerned that it would take longer than it took the FCCPC to get the refund given the antics of Arik Air but the FCCPC was prompt in resolving the issues. One area the FCCPC do need to improve …

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Princess Oguejiofor

Hello. Sometime last year, I came across a post on Facebook by a friend, narrating how an App helped in recovering his money from a Lebanese company that charged him for repairing an item he bought from their shop, that was still under warranty. It sounded so strange to me, but I decided to download …

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Kingsley Ogbonna

I reported a poor customer service delivery by Eko electric and it was swiftly looked into and my outstanding adjusted. This is an awesome platform for consumers. Thank you guys

Olanrewaju Sanni

I have been getting calls from MTN since my complaint was acted upon. They admitted FCCPC contacted them for fast resolution. Although I am yet to be refunded, (due to obvious bereaucratic bottlenecks), alternative means of recouping my money was suggested, and we both agreed to the terms. I believe your input facilitated quick resolution, …

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Odidi Eduvie

From the depth of my heart, I wish to appreciate the Consumer Protection Commission (CPC) for her prompt response as well as intervention in what will have led to legal action between myself and Konga. Yes, there are so many people who do not believe that there are still any government organ in Nigeria that …

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Princess Xana

Bought a default item from Mama Tega cosmetics Yaba…staffs were subsequently rude when I complained. Reported to FCCPC , I got my refund and most importantly an apology. Still shows the consumer has a right in this nation and some organization are still working. Thanks FCCPC Team.


I never knew something work in Nigeria till i complained to you people on 30th June concerning my phone that Raya Nigeria have refused to repair which was under warranty .It was so swift and fast.I was begged to come and collect my phone. When i got there,i was given a new phone which was …



Being a Nigerian residing outside of the country, who until now had lost any sense of hope and belonging about my beloved country, this agency has rekindled hope in me, to never to give up about Nigeria. I was unable to make any headway with Ikeja Electric since 2019,involving NERC was even worse but just …