Federal Competition & Consumer Protection Commission

BUSINESS GUIDANCE ON E-COMMERCE

  • Make sure terms and conditions are legible, clear, and concise, without jargons and include privacy policy.
  • Make sure terms and conditions are hyperlinked in prominent parts of the website.
  • Make proper disclosures on product, price, promotion, position etc.
  • Make sure all disclosures are known before payment.
  • Make sure you have consumer complaint redress mechanism that is as easy and efficient as patronage.

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Federal Competition & Consumer Protection Commission

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Get in Touch

Address: 23 Jimmy Carter Street, Asokoro, Abuja.
Phone: 0805 600 2020, 0805 600 3030
Email: contact@fccpc.gov.ng

Ex-FCCPC boss, aviation stakeholders disagree on price-fixing claims - Published by THE GUARDIAN

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Help Us Address Pricing Discrepancies Across Retail Outlets

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The FCCPC is conducting a study on the gap between displayed prices and checkout charges across the retail sector in Nigeria. Your input will help identify the scale of the issue and guide measures to strengthen pricing transparency and consumer protection.

Please take a few minutes to complete the survey:

Your responses are confidential and used strictly for research. Kindly share with others to support wider participation. Thank you.

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